At Defend Phone, we understand that getting your stylish new case quickly and securely is just as important as the protection it provides. That’s why we’ve designed a shipping process that’s as reliable as our products.

Our Shipping Promise

Whether you’re a tech-savvy professional in New York, a student in London, or a pop culture enthusiast in Sydney, we deliver worldwide (excluding some Asian and remote areas) with two convenient shipping options to fit your needs and budget.

Processing Time: All orders are processed within 1-2 business days from our Portland headquarters. We don’t keep you waiting – your unique case will be on its way to you almost immediately!

Shipping Options

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Standard Shipping – $12.95

For those who want their premium protection quickly, we partner with trusted carriers DHL or FedEx for fast, trackable delivery:

  • Delivery typically within 10-15 business days after shipping
  • Full tracking information provided
  • Recommended for time-sensitive orders
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Free Shipping (Orders Over $50)

For our customers who love a good deal (and who doesn’t?), we offer free shipping via EMS:

  • Delivery typically within 15-25 business days after shipping
  • Basic tracking available
  • Perfect when you’re stocking up on multiple cases or accessories

International Shipping Details

From our Portland base to your doorstep anywhere in the world (except some Asian and remote areas), we’ve got you covered. Please note:

  • All delivery estimates are business days (Monday-Friday)
  • Customs or import duties may apply in some countries (customer’s responsibility)
  • During peak seasons, slight delays may occur

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information. Watch your unique case make its journey to you!

Don’t see your tracking info? Check your spam folder or contact us at [email protected] – our Portland-based team responds quickly!

Our Satisfaction Guarantee

We stand behind our products with a 15-day return policy from the date of delivery. If your case isn’t the perfect fit (literally or stylistically), we’ll make it right.

Ready to defend your style? Shop our collection of premium cases for Google Pixels, iPads, LG phones and more – your perfect case is just a few clicks away!

Have questions about shipping? Our friendly customer service team is always happy to help at [email protected].